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“Cold Weather Policy” Shut-Off Notice

In accordance with our Cold Weather Policy (Section 15-122 of City Code):

Customers whose January 2021 utility bills that were due on February 15th which remain unpaid will be subject to shut-off on Monday, March 8th, when temperatures are predicted to meet and exceed weather policy guidelines.

The City will not proceed with service disconnection activities until temperatures are predicted to be at or above 35 degrees when shut-off activity begins, and predicted to remain at-or-above 35 degrees for the next 48 continuous hours.

If you have any questions or concerns, please call City Hall at (913) 755-2146 and press “1” to be connected to our Utilities Office.

A list of places that can help is available on our website at:

Additional Information:
City Code
Cold Weather Policy PDF